Skip to content

Detailed Guide

Member Registration

  • Scan the store's registration QR code, open the home page, and tap the registration button.

Mobile Self-Service Ordering screenshot 1

Mobile Self-Service Ordering screenshot 2

Mobile Self-Service Ordering screenshot 3

Mobile Self-Service Ordering screenshot 4

Mobile Self-Service Ordering screenshot 5

Member Login

  • Existing members can tap Log In, enter the account and password, and sign in. New users can register first; after registration, they are signed in automatically.

Mobile Self-Service Ordering screenshot 6

Home Page

  • The top and bottom areas show the advertising images configured in the management backend.
  • Available ordering modes depend on backend configuration: table ordering, quick ordering, takeout, or a combination of these.
  • For chain stores, guests can switch stores before placing an order.

Mobile Self-Service Ordering screenshot 7

Mobile Self-Service Ordering screenshot 8

Profile Center

  • Guests can update their avatar, birthday, nickname, gender, and password from the profile center.

Mobile Self-Service Ordering screenshot 9

Mobile Self-Service Ordering screenshot 10

Mobile Self-Service Ordering screenshot 11

Mobile Self-Service Ordering screenshot 12

Mobile Self-Service Ordering screenshot 13

Mobile Self-Service Ordering screenshot 14

Mobile Self-Service Ordering screenshot 15

Member Balance

  • Guests can view their member balance and spending records. Balance top-up is handled at the cashier counter.

Mobile Self-Service Ordering screenshot 16

Mobile Self-Service Ordering screenshot 17

Mobile Self-Service Ordering screenshot 18

Table Ordering

QRIS Payment

  • Guests place orders and pay according to the store's scan-to-order configuration in the management backend.

Mobile Self-Service Ordering screenshot 19

Mobile Self-Service Ordering screenshot 20

Mobile Self-Service Ordering screenshot 21

Mobile Self-Service Ordering screenshot 22

Mobile Self-Service Ordering screenshot 23

Mobile Self-Service Ordering screenshot 24

Mobile Self-Service Ordering screenshot 25

Mobile Self-Service Ordering screenshot 26

Member Balance Payment

Mobile Self-Service Ordering screenshot 27

Mobile Self-Service Ordering screenshot 28

Mobile Self-Service Ordering screenshot 29

Cashier Payment

  • If the guest selects cashier payment, the cashier can scan the QR code on the order page and open the checkout page directly.

Mobile Self-Service Ordering screenshot 30

Mobile Self-Service Ordering screenshot 31

Add Items

  • Tap Add Items to return to the menu, select more items, and submit the order again.

Mobile Self-Service Ordering screenshot 32

Mobile Self-Service Ordering screenshot 33

Cancel an Order

  • For cashier payment orders, guests can use the button in the lower-right corner of the order page to cancel the order.
  • If order acceptance is set to manual, an order can be cancelled while it is still waiting to be accepted.

Mobile Self-Service Ordering screenshot 34

Quick Ordering

  • Quick ordering does not require selecting a table number. Guests enter the menu page and place an order directly.

Mobile Self-Service Ordering screenshot 35

Mobile Self-Service Ordering screenshot 36

Mobile Self-Service Ordering screenshot 37

Mobile Self-Service Ordering screenshot 38

Mobile Self-Service Ordering screenshot 39

Takeout

Mobile Self-Service Ordering screenshot 40

Mobile Self-Service Ordering screenshot 41

Mobile Self-Service Ordering screenshot 42

Mobile Self-Service Ordering screenshot 43

My Orders

  • Guests can view orders from the last 6 months.

Mobile Self-Service Ordering screenshot 44

LuckyPOS documentation center